Five practical layers
This course uses five layers as a practical framework, not a universal technical standard. Permanent instructions define purpose and rules. Memory keeps useful background and agreements. A task specifies the current action. A campaign combines a temporary objective with multiple actions. State identifies the current situation and outstanding work.
For example: rules require sources; memory defines a qualified opportunity; a campaign improves follow-up over eight weeks; state contains three pending decisions; the task prepares tomorrow's meeting. Mixing them makes it difficult to update a date without changing a useful rule.
Memory is not automatic truth
Background needs an origin, date and validity condition. A preference for November delivery may have changed since a call. Memory records what was known rather than overruling newer evidence.
Separate past events from future commitments. Requesting a proposal is an event. Approving it is an expectation unless supported. State should record proposal requested, approval pending and the next check.
Update without deleting history
Keep earlier events while updating current state. For a postponed meeting, preserve the original date, the change notice and the newly confirmed date. History explains delays and prevents follow-up based on superseded information.
For conflicting records, compare source, date, scope and authority. A newer email may change a meeting date without replacing a signed contract. If evidence cannot resolve a conflict, identify the question and the person able to clarify it.
A manageable context package
Supply purpose, selected sources, rules and a dated state. Avoid irrelevant accumulation. To resume work, summarize decisions, evidence, outstanding work and restrictions. Consult original records when the decision requires them.
Periodically review validity and retention. The process owner validates important changes. AI can propose updates, but official records need a known procedure.